PRIVACY POLICY

Effective Date: October 28, 2025
Last Updated: October 28, 2025

Primitive Tattoo Bali ("we," "us," "our") operates the website https://primitivetattoobali.com and provides tattoo services at our studio located at JL. Plawa No.8 D8, Seminyak, Bali, Indonesia.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, or use our services.

1. INFORMATION WE COLLECT

We collect information you provide directly to us:
• Name and contact details (email, phone number, WhatsApp)
• Appointment booking information
• Tattoo design preferences and requirements
• Photos of existing tattoos (for cover-ups or consultations)
• Health information relevant to tattooing (allergies, medical conditions)
• Payment information (processed through secure third-party providers)
• Communications between you and our team
• Testimonials and reviews (with your consent)
• Photos of completed tattoos (with your permission)

We automatically collect certain information:
• IP address and location data
• Browser type and operating system
• Pages viewed on our website
• Date and time of visits
• Referring website addresses

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:
• Process and manage your tattoo appointments
• Communicate about your bookings and designs
• Send appointment reminders via WhatsApp or email
• Process payments for services
• Respond to your inquiries and requests
• Improve our services and customer experience
• Comply with legal obligations
• Market our services (with your consent)
• Display portfolio work (with your explicit permission)

3. INFORMATION SHARING AND DISCLOSURE

We do not sell, trade, or rent your personal information. We may share your information:
• With your consent
• To comply with Indonesian law or legal processes
• To protect our rights, property, or safety
• With service providers who assist our operations (under confidentiality agreements)
• With payment processors to complete transactions

4. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

5. COOKIES AND TRACKING

Our website uses cookies to:
• Remember your preferences
• Understand how you use our website
• Improve website functionality
• Provide relevant content

You can control cookies through your browser settings. Disabling cookies may limit website functionality.

6. THIRD-PARTY SERVICES

Our website may contain links to third-party websites (Instagram, WhatsApp, Google). We are not responsible for the privacy practices of these external sites.

We use:
• Google Analytics for website analysis
• WhatsApp Business for communications
• Instagram for portfolio display
• Payment gateways for transaction processing

7. CHILDREN’S PRIVACY

We do not provide tattoo services to anyone under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover we have collected information from a minor, we will delete it immediately.

8. INTERNATIONAL VISITORS

Our studio is located in Indonesia, and your information is processed and stored in accordance with Indonesian data protection laws. By using our services, you consent to the transfer and processing of your information in Indonesia.

9. YOUR RIGHTS

You have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent for photo usage

To exercise these rights, contact us at [email protected]

10. RETENTION

We retain your information for as long as necessary to:
• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Tattoo records are kept for minimum 3 years as per health regulations.

11. UPDATES TO THIS POLICY

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated revision date.

12. CONTACT US

For questions about this Privacy Policy or our privacy practices:

Primitive Tattoo Bali
JL. Plawa No.8 D8, Seminyak
Kec. Kuta, Kabupaten Badung, BALI 80361
Indonesia

Email: [email protected]
WhatsApp: +62 819-4573-7100
Website: https://primitivetattoobali.com

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.